Terms of Sale


Minimum order amount of €1.000,- applies to every order from a new client. Each product group has a minimum order quantity and pack size. This information can be found in the price list.


All of our product prices are EX Warehouse (non Franco) Aalsmeer, the Netherlands.

EUROPE: We can offer competitive prices for door to door deliveries, for most European countries. These costs are based on the destination, size and weight of the actual order.

OVERSEAS: Transport quotes can be provided on the basis of CIF deliveries, up to the port closest to the delivery address. Not included are: costs to clear the order from vessel or aircraft upon arrival to its destination, import taxes nor the transport from the port to the final delivery address.


All orders must be paid prior to delivery.

Payment can only be made in Euro by bank transfer with shared costs:


IBAN code NL93RABO0107679051


Your client number, as stated on each pro-forma invoice, should be the reference for all payments to ZWAANZINNIG.

Cheques and credit card payments are not accepted.


A damage risk of 2% applies to each delivery.

Claims should be reported to ZWAANZINNIG within 8 working days after the receipt of the goods, accompanied by digital pictures.

IMPORTANT: Before signing for receipt of deliveries, please check that there is no visible damage to the exterior of the packaging. Should you notice any type of damage to the boxes or plastic wrap, be certain to make a written note of this when signing the drivers proof of delivery and to preferably take a picture before unwrapping it.


A charge of €100,- will be applied for drawing up additional documents besides the commercial invoice and packing slip.


Orders, which have been confirmed by email or signed for at the fair, are subject to a 30% cancellation penalty.

Recommended Retail Price

To calculate our RRP we advise that you multiply the wholesale price by 2.5 on accessories and design pieces.

Discontinued Items

Some products may sell out or be discontinued without further notice.